Senior O&M Business Analyst​/Quality Assurance Lead

Description

Inadev is seeking a Senior O&M Business Analyst / Quality Assurance Lead to support the SEC Legacy EDGAR Operations & Maintenance program. This role serves as the primary functional and quality assurance lead responsible for ensuring operational services, enhancement requests, defect resolution, and maintenance activities align with SEC business requirements, service level agreements, and quality standards.

The Senior O&M BA/QA Lead will act as the bridge between SEC stakeholders, product owners, operations teams, developers, infrastructure personnel, and support staff. The individual will oversee requirements analysis, business process validation, production defect management, testing activities, release validation, and operational quality metrics while supporting ongoing modernization and maintenance initiatives.

• Serve as the primary liaison between SEC business stakeholders and technical teams.
• Analyze operational issues, service requests, enhancement requests, and business process improvements.
• Facilitate requirements gathering sessions, workshops, and stakeholder reviews.
• Translate business needs into functional requirements, user stories, use cases, and acceptance criteria.
• Maintain requirements traceability throughout the change lifecycle.

• Assess operational impacts of production changes, enhancements, and defect resolutions.
• Support backlog management and prioritization activities.
• Analyze production incidents and identify opportunities for process improvement.
• Validate alignment between system functionality and SEC business requirements.
• Support change control and release management activities.

• Develop and maintain O&M quality assurance processes, standards, and procedures.
• Lead test planning, test execution, and test reporting activities.
• Oversee functional, integration, regression, user acceptance, and operational testing efforts.
• Ensure defects are documented, tracked, prioritized, and resolved effectively.
• Validate production fixes prior to deployment.

• Analyze recurring incidents, operational defects, and user-reported issues.
• Coordinate root cause analysis activities with technical teams.
• Verify corrective actions and preventive measures.
• Track defect metrics and support continuous service improvement initiatives.
• Ensure defects are resolved within established service levels.

• Participate in release planning and deployment readiness reviews.
• Validate change requests and operational impacts.
• Support post-deployment verification and production validation activities.
• Ensure release documentation and testing artifacts meet SEC standards.
• Verify successful implementation of operational improvements.

• Develop quality dashboards, operational reports, and performance metrics.
• Track SLA performance, defect trends, test execution results, and operational quality indicators.
• Present findings and recommendations to SEC stakeholders and program leadership.
• Support monthly, quarterly, and annual performance reviews.

• Ensure documentation complies with SEC standards and operational policies.
• Review SOPs, user guides, training materials, and operational procedures.
• Support audit responses and compliance reviews.
• Maintain traceability between requirements, testing, defects, and implemented changes.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin

All information provided by applicants must be complete, truthful, and accurate. Any intentional misrepresentation of skills, experience, credentials, or identity may result in removal from consideration for this and future employment opportunities.

For positions supporting U.S. federal government contracts, applicants may be subject to background investigations and employment eligibility verification in accordance with federal regulations. Providing false information during this process may be subject to review and action as…