Senior Site Reliability Engineer

Boston, Massachusetts

Florida

Texas

Utah

Illinois

Virginia

Draper, UT

Maryland

Georgia

Full time

R14687

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us in our pursuit to defend data and protect people.

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

As a Senior Site Reliability Engineer at Proofpoint you will develop a deep understanding of the various services

and applications that come together to deliver Proofpoint’s next generation security products. You will contribute to

the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be

responsible for provisioning, maintaining, and scaling our production services within server farms across multiple,

world-wide data centers as well as AWS.

We are looking for passion, curiosity, attention to details, taking pride in one’s work, taking ownership, and having

ideas and opinions. If you’re an enthusiastic team player who cares about the infrastructure, remains calm in crisis,

collaborates cross functionally, loves automation, then we want to talk to you.

• Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams.
• Participate in a 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
• Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
• Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
• Contribute to the evolving design and architecture of reliable and scalable infrastructure.
• First line of defense during working hours should any alerts or incidents arise.
• Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts.
• Participate in an on-call rotation and be willing to jump on escalated issues as needed.

• Demonstrable skills and 7+ years’ experience in troubleshooting, and tuning in systems, networking, and cloud services.
• A friendly and collaborative demeanor, working well with cross functional teams.
• Experience with Infrastructure-as-Code using Terraform, Ansible, Cloud formation, etc.
• Experience automating management and operational tasks using Node.
  
  Js, Python, or scripting languages.
• Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, and LDAP.
• Experience in management of a large distributed computing environment.
• Experience in management of cloud infrastructure.
• Experience with virtualization – KVM, VMware vSphere, and Open Stack
• Excellent verbal and written communication skills.
• Experience with monitoring and alerting systems.
• Experience with industry-standard operational practices such as change management, incident management, and working in colocation…