Project Manager; TS Clearance

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Reston, VA, US

Salary Range: $ To $ Annually

POSITION TITLE:

Project Manager

CLEARANCE REQUIRED:

Active TS clearance with the ability to obtain SCI access

ABOUT US:

At Intact T echnolog y, we driven by a shared commitment to customer success , e mployee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners.

We operate in an A I- enabled, outcome-based delivery model, where technology accelerates execution and our teams foc us on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes.

Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth.

To lead key client projects and help our clients become extraordinarily more successful than their industry peers.

In this role, you will lead end-to-end Service Now engagements in a secure federal environment, working closely with technical Subject Matter Experts (SMEs), project teams, and customer stakeholders. You will manage project scope, schedule, risks, dependencies, and team accountability while ensuring delivery aligns with customer requirements and meaningful business outcomes. TO BE SUCCESSFUL HERE YOU WILL:

• Lead Service Now projects across one or more platform products and workflows based on customer and program needs.
• Work alongside Service Now technical SMEs to develop detailed project plans aligned with established scope of work and customer requirements.
• Maintain alignment between customer objectives, technical execution, and project outcomes.
• Coordinate cross-functional efforts across Service Now delivery teams.

• Develop and manage detailed project plans aligned with contractual scope and customer requirements.
• Track project schedules, risks, dependencies, resources, and overall progress.
• Facilitate issue resolution and proactivelyidentifyand manage project risks.
• Maintain project documentation, status reporting, and governance standards.
• Leverage AI and intelligent tools to improve project planning, reporting, risk identification, documentation, and overall delivery efficiency.

• Build, develop, andmaintainpositive and meaningful client and subcontractor relationships.
• Serve as a key point of contact between customer stakeholders and technical delivery teams.
• Communicate early and often with project stakeholdersregardingstatus, risks, issues, and outcomes.
• Ensure the execution of high-quality work, delivery of meaningful business outcomes, and a positive customer experience.
• Track team performance and provide constructive feedback to support development and growth.
• Serve as a mentor to project team members and peers.
• Foster accountability, collaboration, and continuous improvement.
• Cultivate and promote Intact’s culture and values within each project team.

• 5+ yearsof progressive experience in a project management role.
• Mustpossessa current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access asrequiredfor the role.
• Must be willing to work on-site five days per week in a secure SCIF environment in the Northern Virginia/DMV area.
• Bachelor’s degree in Business Administration or related field.
• Experience managing Service Now delivery engagements or implementations across one or more Service Now products or solution areas.
• Strong understanding of IT Service Management (ITSM) principles and IT operational processes.
• Experience managing technical service delivery teams within a consulting and/or federal environment.
• Strong client and stakeholder management skills, with the ability to work effectively across technical teams, customers, and contractors.
• Ability to manage competing priorities and perform effectively under pressure.
• Ability to effectivelyleverageAI and digital tools to enhance productivity, decision-making, and project delivery.

• We take ownership in our customers’ success, delivering…