Banking Center Manager

About Us

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization! Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States.

For more information about MVB, please visit

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota.

As a Banking Center Manager, you will drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, and supports exceptional performance. The manager coaches and leads the relationship building efforts of existing clients and new clients to include superior customer experiences through all touchpoints. The manager ensures efficient operations of a full-service banking center and ensures proper training and development of the staff.

From an operational standpoint this position provides oversight to ensure all established policies, procedures, and security measures are followed within their assigned branch/es. Outside business development is encouraged and will help ensure a successful branch scorecard.

• High-caliber leadership, mentoring, and coaching skills in sales, service, operational efficiency, risk applications and internal control which meets bank objectives for designated location.
• Foster and demonstrate a culture within branch in which quality and continuous improvement on all performance accountabilities are understood and utilized.
• Be the subject matter expert for all processes within the assigned branch and possess the ability to perform these functions as needed.
• Oversee and/or perform on the job training for RBI and RBII roles.
• Expert on sophisticated product lines such as commercial clients, ICS, Public Funds, and treasury clients. Ability to mentor and lead the branch staff to ensure these clients are Onboarded and serviced seamlessly.
• Manage and be competent with the systems and equipment used within the banking center to assist clients in daily needs as well as any software skills necessary for branch automation and efficiency such as service events, workflows, email, etc.
• Manage the staffing level at the designated location.
• Assist banking center with obtaining and/or granting approvals with respect to NSF processing and customer reach out for items that need to be decisioned. Possess the ability to process NSF if needed.
• Coach to monthly findings of operational issues identified within the banking center.
• Conduct formal coaching sessions with direct reports on a routine basis to ensure growth and client satisfaction.
• Adhere to, mentor, and monitor team members in bank security, compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards, requirements, and policies.
• Manage, communicate, and coach the branch staff on overall company objectives as well as individual departmental objectives using items such as reporting, dashboards, and incentive model. Guide the team with improvements and project plan to achieve stated objectives.
• Promote an atmosphere of collaboration across departmental areas to encourage…