Senior Project Manager

Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

The Manager, Project Management Office (PMO) is responsible for defining, managing, and driving the execution of Project Management Office activities across North America. Reporting to the PMO Director, this position serves as the critical bridge between strategic intent and operational execution, translating organizational priorities into disciplined, well-governed project delivery.

This role partners cross-functionally with culinary operations, supply chain, IT, finance, quality assurance, and airline account management to ensure initiatives are delivered on time, within scope, and to the highest standards of quality and safety. The Manager will lead monthly operational reporting, manage the PMO portfolio, and drive continuous improvement across U.S. operating units.

• $130,000 - $135,000 Per Year
• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts

• Lead end-to-end delivery of strategic initiatives — from initiation and planning through execution and closeout — ensuring alignment with cost, timing, and quality targets.
• Apply recognized methodologies (PMI, PRINCE2, Agile) to structure project charters, work breakdown structures, resource plans, RACI matrices, and communications plans.
• Manage and resolve project/resource interdependencies; upscale and mitigate risks proactively.
• Develop and enforce PMO standards, tools, templates, and governance processes across the organization.
• Maintain a consolidated PMO portfolio view, prioritizing resources and managing interdependencies across concurrent initiatives.
• Conduct post-project reviews and capture lessons learned to continuously improve delivery timelines and outcomes.

• Own the monthly operational reporting cycle, including Monthly Business Reviews (MBRs) for U.S. leadership.
• Present critical business risk/reward analyses to support complex executive decision-making.
• Develop and maintain operational performance dashboards and KPI frameworks providing visibility at both station and network levels.
• Liaise with functional teams to meet project reporting requirements; develop common tools and templates to streamline information flow.
• Communicate project status, issues, and risks to key stakeholders and leadership on a timely basis.

• Identify and prioritize operational inefficiencies across production, logistics, inventory, quality, and safety through data-driven analysis.
• Design and lead continuous improvement initiatives using Lean, Six Sigma, or equivalent methodologies to reduce waste, improve yields, and drive cost efficiency.
• Support the Key Event Schedule (KES) and compliance for the operations standardization journey across U.S. units.
• Manage all elements of project expansion initiatives (e.g., Kronos implementation) through to steady-state integration.

• Build and lead cross-functional project teams; drive accountability and timely closure on action items and deliverables.
• Establish project objectives and translate them into detailed requirements supporting financial, compliance, and customer satisfaction goals.
• Develop written proposals for new initiatives to secure executive sponsorship and approval.
• Integrate global operational standards across U.S. operating units in coordination with regional leadership.

• Bachelor's degree required; preference for Engineering, Operations Management, Data Science, Economics, Finance, or Accounting.
• MBA or Master's degree with a…