Bilingual Consumer Operations Team Leader; Hybrid
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-20
Listing for:
TransUnion LLC
Full Time
position Listed on 2026-07-20
Job specializations:
-
Management
Business Analyst, Risk Manager/Analyst, Change Management
Job Description & How to Apply Below
Trans Union is seeking a leader for its Consumer Operations Support group in a hybrid role requiring two days per week onsite. You will supervise a high-volume call center, coach and develop associates, and manage performance against KPIs to ensure a white-glove experience for customers.
You will partner with the Business Manager on staffing, workflow, and improvements. The role demands 3+ years of leadership in a fast-paced environment, strong coaching and data-analysis skills, and fluency in
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