Technical Communications & Adoption Specialist

Overview

LMI is seeking a Technical Communications & Adoption Specialist to support transformation efforts at a national intelligence agency. We are looking for a creative, organized communicator who can tell the story of innovation, connecting technical capability to mission impact. This role involves supporting a government customer in business process re‑engineering and technical application deployment. The successful candidate will translate complex technical concepts into clear, compelling messages that drive understanding, excitement, and adoption among users and stakeholders.

You will develop materials such as slick sheets, white papers, presentations, and roadshow briefings that highlight what we’re building, why it matters, and how it is used. You will also support outreach and engagement activities to build awareness, foster trust, and ensure users understand how to integrate the capability into their daily work. Additionally, you will organize, facilitate training sessions and community liaison activities to ensure staff are well equipped for the new application, addressing any concerns or resistance.

Throughout the process, you will engage in continuous communication with all stakeholders, providing updates, gathering feedback, and making necessary adjustments.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. LMI brings commercial‑grade platforms and mission‑ready AI to federal agencies at commercial speed, enhancing outcomes for defense, space, healthcare, and energy sectors.

• Provide marketing, communications, and community engagement support to the program.
• Develop, initiate, and maintain leadership communication strategy, messaging, and dissemination plans, including communication plans and community outreach and external collaboration plans aligned with the program.
• Design and execute a comprehensive stakeholder engagement strategy including activities such as interview protocols, survey design, and workshop facilitation.
• Establish, implement, and manage adoption management plans and procedures, including adoption strategies, readiness assessments, and feedback mechanisms for continuous improvement.
• Collaborate with technical and mission teams to identify success stories, use cases, and key benefits that demonstrate mission value.
• Support organization‑wide rollout through user engagement and adoption facilitation.
• Develop and disseminate communications products including slick sheets, one‑pagers, white papers, FAQs, newsletters, infographics, and PowerPoint presentations.
• Translate technical language into plain language for non‑technical audiences while maintaining accuracy and credibility.
• Engage in continuous communication with stakeholders to provide updates, gather feedback, and make necessary adjustments.
• Measure engagement and effectiveness of outreach efforts to continually improve communications and adoption strategies.
• Enable project leadership to provide the highest‑quality findings, briefs, and messaging to agency leadership to ensure rapid resolution on key issues and accurate capture of historic information.
• Organize and support facilitation outreach campaigns such as training sessions, roadshows, demos to promote awareness, adoption, and proficiency of new tools and features.
• Support team with various consulting tasks, such as task tracking, note‑taking, communications, and other tasks as determined necessary by the task lead or Program Manager.
• Demonstrate commitment to transparency and deliver content that increases engagement.
• Capture effort risks and issues for effective escalation and resolution.

Minimum Requirements:

• Bachelor's degree from an accredited college or university in business, communications, marketing, or a related discipline.
• 5+ years of experience in strategic communications, marketing, community engagement, and change management in federal agencies or large organizations.
• Expertise in creating slick sheets, white papers, PowerPoint presentations, graphics, and other storytelling materials.
• Strong proficiency with Microsoft tools and programs, including Excel,…