Quality Assurance Specialist III

Position

Quality Assurance Specialist III

Reston, VA #REMOTE

3+ months Contract to Hire

$35/hr

• The Quality Assurance Specialist III is an advanced-level auditor position performing in-depth system and procedural audits.
• This role conducts regular reviews and audits of internal controls within each functional area for strengths and weaknesses ensuring special focus to the specific risk areas.
• The incumbent is considered a Subject Matter Expert (SME) in their audit field and provides a comprehensive analysis of transaction, systems and procedures.
• Education Level: High School Diploma or GED
• 5+ years Auditing, Quality Assurance, Operations, Training, Project Management or comparable work experience
• 2 years' experience as Quality Assurance Specialist II
• Knowledge of quality assurance and production technologies., Expert
• Proficient in Microsoft Office programs., Proficient
• Extensive of industry standards, quality control techniques and procedures., Advanced
• Excellent communication skills both written and verbal., Advanced
• Extensive analytical and problem solving skills, Advanced
• Strong interpersonal skills, Advanced
• Excellent research and organizational skills, Advanced
• Certified ECA Certified Quality Assurance Manager - Required

• 50% Audits assigned function (service, claims, enrollment) for accuracy, benefit payment, contract interpretation, and compliance with policies and procedures. Identifies, documents and reports transaction errors utilizing departmental quality monitoring templates in a timely manner to ensure prompt resolution
• 20% Assists in development of special department projects and participates in department and divisional projects
• 20% Conducts structured coaching and feedback sessions. Provides suggestions and creates improvement plans for areas of deficiency within the group or for an individual
• 10% Participates in the creation and implementation of new methods, processes and/or products

Team Lead - Talent Acquisition
LAXMAN
KMM Technologies, Inc.
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