Account Executive, Insight Account

About Science Logic…

Science Logic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.

We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

The Strategic Account Executive is responsible for the retention, expansion, and long-term strategic growth of one of Science Logic’s most significant global customer relationships. This customer is a leading Managed Services Provider and a critical strategic partner representing substantial annual recurring revenue.

The AE will own executive relationships, drive increased product consumption and adoption, identify and qualify new opportunities, and build a durable pipeline for expansion across the customer’s services organization and go-to-market offerings. This role requires strong enterprise sales expertise, executive presence, operational rigor, and the ability to align cross-functional teams to execute complex growth strategies.

• Own the overall account strategy, including retention, expansion, and long-term partnership development.
• Develop and execute a multi-year account plan focused on increasing platform consumption, broadening use cases, and expanding revenue.
• Identify whitespace opportunities across business units, geographies, and service offerings.

• Drive increased utilization of the Science Logic platform across the customer’s managed services operations.
• Translate technical and organizational complexity into phased value paths that deliver measurable business outcomes.
• Partner with Customer Success, Professional Services, Product, and Support to ensure adoption milestones are achieved.

• Build and maintain a robust, qualified pipeline across existing and new stakeholders.
• Generate opportunities through strategic prospecting, executive engagement, and business case development.
• Expand Science Logic’s footprint into adjacent teams, business units, and executive sponsors.

• Establish trusted relationships with senior executives, operational leaders, and technical stakeholders.
• Conduct executive-level business discussions focused on operational efficiency, service innovation, and financial outcomes.
• Position Science Logic as a strategic platform central to the customer’s managed services growth strategy.

• Coordinate internal resources including Sales Engineering, Customer Success, Alliances, Product, and Executive Leadership.
• Lead complex deal cycles involving technical validation, commercial negotiations, and contract execution.
• Drive alignment and accountability across all stakeholders to achieve shared success.

• Maintain accurate forecasting and opportunity management using MEDDPICC and Command of the Message methodologies.
• Clearly identify risks, dependencies, and required executive actions.
• Provide regular strategic updates to sales leadership.

• 8+ years of enterprise software sales experience with a strong track record managing large strategic accounts.
• Demonstrated success selling to Managed Services Providers, systems integrators, or global channel partners.
• Experience managing complex, high-value accounts generating multi-million-dollar annual revenue.
• Strong executive presence and ability to engage Economic Buyers and senior decision-makers.
• Proven ability to drive platform consumption and expansion within existing accounts.
• Expertise in pipeline generation, whitespace identification, and multi-threaded account development.
• Experience navigating matrixed organizations and complex sales cycles.
• Track record of leading…