Account Manager

We are looking for an entry-to-mid-level Account Manager that would be responsible for managing and nurturing customer relationships within their portfolio of Accounts. This role requires a deep understanding of the defense supply chain and the ability to drive sales and revenue growth.

• Streamline and maintain standard procedures used to respond to customer inquiries in a timely manner, escalating complex issues to the VP of Business Development
• Work with the Business Development team to develop and execute sales objectives, identify upselling and cross‑selling opportunities, and negotiate contracts
• Coordinate a cross‑functional team to review opportunities and develop winning pricing strategies that maximize the company’s capture rate
• Conduct market research as needed to identify opportunities
• Responsible for presenting regular reports on account status, sales performance and market insights
• Manage customer Request for Quotes (RFQs) and subsequent Sales Order process
• Work with necessary departments to resolve customer Non‑Conformance Reports (NCR)
• Maintain frequent touchpoints with customers
• Manage review, identification and quoting of opportunities on various B2B platforms
• Coordinate amongst internal and external stakeholders to successfully execute customer contracts
• Attend industry events and conferences to network and promote the company’s offerings

• Bachelor’s Degree required
• 2+ years of Account Management or related field experience
• 3+ years of experience in the A&D industry preferred