Graduate Account Executive

Our client is seeking candidates with a genuine passion for technology to join their global team based in Reston, Virginia.

As an Account Executive, you will promote and sell innovative technologies and Customer Experience (CX) solutions to organisations around the world. You will attend industry events and trade shows, build lasting customer relationships, and work alongside experienced professionals with decades of industry expertise.

You will also receive industry-leading training on our client’s comprehensive product portfolio and proven sales methodologies, including prospecting, objection handling, and consultative selling techniques, providing you with the knowledge and tools needed to succeed in the role.

This position is based at our client’s office in Reston, Virginia.

Assessment Day – 16 September

As part of the recruitment process, shortlisted candidates will be invited to attend an in-person Assessment Day on 16 September.

Full attendance is required from 9:00 AM to 5:00 PM.

Candidates must be available to attend the full Assessment Day in person in Reston, Virginia, in order to be considered for this opportunity.

• Continuously expand your understanding of our client’s key products, technologies, and services.
• Stay informed about relevant industry trends and market developments.
• Communicate the business value of our client’s products and services effectively to customers and colleagues.
• Contribute ideas and expertise to marketing and brand initiatives as required.
• Support and mentor fellow sales team members to contribute to their development and success.

• Achieve monthly, quarterly, and annual revenue and margin targets from new customers.
• Develop and maintain documented account plans.
• Collaborate with our client’s Marketing team and other internal departments to identify and target prospective customers.
• Create tailored sales strategies for key customer accounts.
• Build and maintain a healthy pipeline of qualified opportunities.
• Provide accurate sales forecasts by effectively managing opportunities throughout the sales cycle.
• Ensure CRM systems and internal records are kept up to date with account activity and progress.

• Build and maintain strong relationships with prospective and existing customers.
• Identify opportunities to promote and sell additional products and services.
• Maintain a thorough understanding of customer objectives, priorities, and key stakeholders.
• Manage customer expectations throughout the sales process, implementation, and contract lifecycle.
• Coordinate with our client’s internal teams to ensure customer needs and expectations are met.
• Advocate for customers internally and escalates issues when necessary.

• Partner with Presales, Delivery, Support, and other internal stakeholders to develop, present, and successfully close new business opportunities.
• Coordinate cross-functional proposal teams to deliver high-quality proposals and RFP responses on time, escalating issues when required.
• Thoroughly qualify prospective customer accounts to understand their requirements and address concerns throughout the sales process.

• Bachelor’s degree or equivalent experience.
• Retail, customer service, or other customer-facing experience.
• Experience working collaboratively as part of a team to complete projects or achieve objectives.
• Demonstrated interest and experience in selling products, services, or concepts.
• Experience using a CRM platform or similar sales tools.
• Experience or a strong interest in technology, telecommunications, or software solutions.
• Strong interpersonal, influencing, and negotiation skills.
• Professional presence with the ability to communicate confidently and effectively with customers.
• Strong numerical and analytical skills.
• Excellent attention to detail and the ability to identify inaccuracies or inconsistencies.
• A driven and resilient attitude, with a strong commitment to achieving goals and targets.

The Assessment Day will take place on 16 September and requires in-person attendance from 9:00 AM to 5:00 PM. Candidates applying for this position should ensure they are available for the full day before proceeding with their application.