Information Technology - Senior Software Engineer

Job Title

Information Technology - Senior Software Engineer

Reston, VA

• Performs in Service Now Senior Developer position and will play a key role in maturing Customer Service Products built on the Service Now platform.
• Will help lead Service Now delivery and work with key business units and process managers to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the Service Now platform.
• Performs complex analysis, design, development, automated unit and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment.
• Designs, codes, tests, develops, and documents application programs for computer systems.
• Works with end-users and project stakeholders to define system scope and objectives. Manages modifications to and maintenance of operational programs and procedures.
• Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems.

• 25% Perform technical detail design, coding, testing of applications. Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large systems for tens of thousands of users. Comply with code quality, migration and dev/ops standards and policies.
• 25% Performs software analysis, including requirements and use case development and design. Implements and documents source code to design specifications. Performs software testing including developing and running automated unit tests, drafting, and executing structured automated test cases. Compile, assess, and report data results from software testing and analysis.
• 25% Develops software solutions for enterprise environments and other technologies. Analyzes and implements functional and non-functional (e.g. performance, availability) requirements and designs, implements, and tests software. Performs operations & maintenance (O&M) of existing systems. Identifies areas for improvement and streamlining. Demonstrated experience with front-end and back-end programing and integration frameworks and tools. Assist in the estimation of development of application features.
• 25% Provides direct technical support for high level, high visibility and critical trouble calls for supported applications. Works with cross functional teams to develop highly reliable software that runs vides recommendations to infuse new technology. Extend open-source libraries and systems as necessary to meet the needs of the team. Play a crucial role in product scoping and roadmap / architecture discussions.
  
  Continually evaluate emerging technologies to identify opportunities, trends, and best practices. Mentoring of junior software engineers.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works closely with Architects, Product Owners, Scrum Masters, and Value Stream Managers to provide insight into delivering business value and meeting objectives. Expert.
• Decomposes functional and technical requirements into project activities and tasks and provides conceptual design, prototype, and test cycles appropriate to a chosen technical solution. Expert.
• Identifies technical risks and develops mitigation strategies; introduces and recommends industry best practices and standards for the project. Expert.
• Evaluates and assists in the selection and procurement of hardware and software technologies and serves as a mentor for junior developers. Expert.
• Works with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentation.…