Lead Software Engineer

Team Overview

The Trusted Call Solutions team at Trans Union builds mission‑critical voice and data services for global telecom carriers and enterprise clients. This team focuses on developing scalable, cloud‑native solutions that support real‑time communication systems and helps drive innovation across Trans Union’s Communications Solutions portfolio. This role reports to Senior Director of Software Development. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in‑person at an assigned TU office location for a minimum of two days a week.

• Design, develop, test, deploy, and maintain scalable, stateless microservices in cloud and on‑prem environments
• Build and deliver production‑grade, highly scalable applications using cloud‑native microservices architecture
• Collaborate with cross‑functional teams including product managers, architects, and operations to deliver solutions aligned with business outcomes
• Develop and enhance RESTful APIs ensuring high performance and reliability
• Contribute to CI/CD pipelines, automated testing, and deployment processes
• Improve engineering best practices using open‑source tools, automation, and Dev Ops methodologies
• Work closely with customers and partners to understand real‑world use cases and translate them into technical solutions
• Create solution design documentation and define acceptance criteria for deliverables
• Participate in Agile development processes using tools like Git, JIRA, and Slack

• 8+ years of experience in software development with strong hands‑on coding expertise
• 5+ years of experience in object‑oriented design and programming
• Strong foundation in data structures, algorithms, and problem‑solving
• Proven experience in designing and building cloud‑native microservices architectures
• Experience working with both RDBMS and No
  
  SQL databases (e.g., MongoDB, Cassandra)
• Bachelor’s or Master’s degree in Computer Science or a related field (or equivalent experience)
• Proficiency in programming languages such as Java, Python, C++, or Go
• Strong experience with Spring Framework (Spring Boot, Spring Data, Spring Batch)
• Expertise in building and consuming RESTful APIs
• Familiarity with JSON/YAML data structures and API design principles

• Cloud platforms: AWS, Azure, or Google Cloud
• Containerization and orchestration:
  Docker, Kubernetes
• Automation and orchestration tools:
  Ansible
• Messaging systems:
  Kafka / Pub‑Sub architecture
• Monitoring tools:
  Prometheus, Grafana, Splunk
• Experience with Agile/Dev Ops environments and CI/CD pipelines
• Knowledge of protocols such as SIP, DNS, HTTP, SSL, OAuth2, STIR/SHAKEN
• Exposure to UI frameworks such as Angular or React
• Familiarity with documentation‑as‑code practices

At Trans Union, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health:
Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection:
We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑and‑long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family:
From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future:
Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You:
Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12…