ServiceNow Developer; TS Clearance

POSITION TITLE: Service Now Developer

CLEARANCE REQUIRED: Top Secret (TS)

The work you build here won’t sit in a backlog – it will directly support critical government missions.

At Intact Technology, you’ll solve complex Service Now challenges in highly secure environments, work alongside experienced platform experts, and have the freedom to own solutions from concept to deployment. If you’re looking for more technical ownership, greater impact, and fewer layers of bureaucracy, we’d love to meet you.

About Us

Intact Technology is a Service Now Elite Partner focused exclusively on federal and public sector clients. We deliver ITSM, ITOM, ITAM, and AI-enabled workflows that help agencies modernize service delivery, improve operational efficiency, and achieve measurable outcomes. More than a Service Now implementation partner, we’re trusted advisors helping agencies solve complex operational challenges through digital workflows, automation, and AI.

We are a small, high-performing team that values ownership, accountability, and collaboration. Our culture is built on trust, flexibility, and the freedom to solve problems creatively while leveraging modern technologies to deliver meaningful results.

We invest in our people through competitive benefits, professional development, and opportunities for growth. Whether you’re looking to deepen your Service Now expertise, explore AI-enabled platform capabilities, or advance into technical leadership, Intact provides the support to help get you there.

If you’re looking for meaningful work, collaborate with experienced professionals, and have direct access to leadership, Intact Technology offers an environment where you can make an impact while growing your career.

The Role

We’re looking for a Service Now Developer to design, develop, and enhance Service Now Solutions within secure federal environments. If you enjoy solving complex technical challenges, taking ownership of your work, and building solutions that directly support mission-critical government operations, this is an opportunity to make a meaningful impact.

You’ll collaborate with clients, architects, developers, and government stakeholders to deliver secure, scalable solutions across the Service Now platform, with a primary focus on ITSM and related workflows. You’ll also have opportunities to work with platform integrations, automation, AI-enabled workflows, and emerging Service Now capabilities that help modernize service delivery.

Success in this role requires strong technical expertise, problem‑solving skills, attention to detail, and the ability to thrive in fast-paced, mission‑driven environments. If you’re looking to work on high-impact programs alongside experienced professionals while delivering results that matter, we’d love to hear from you.

To Be Successful Here You Will

• Own the end-to-end development lifecycle for enterprise Service Now solutions, from technical design through deployment.
• Design, build, and enhance custom Service Now solutions that support secure government environments.
• Develop scalable workflows, integrations, and automations that improve operational efficiency for federal customers.
• Collaborate closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities.
• Lead module development, integrations, and enhancements across the Service Now suite.
• Ensure platform stability, performance, and secure configuration under TS protocols.
• Mentor junior developers and provide technical direction on best practices in a high-stakes, cleared environment.
• Continuously identify opportunities to improve platform performance, usability, and maintainability through thoughtful development and innovation.

Required Qualifications

• Must possess a current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access as required for the role.
• Must be willing to work on‑site in a secure SCIF environment five days per week in the Northern Virginia/DMV area.
• Prior experience working directly on a cleared or classified network.
• 5+ years of hands‑on Service Now development experience.
• Mastery of the ITSM suite – Incident, Problem, Change, CMDB, and more.
• Comfort working…