Payroll Manager

Payroll Manager

Neighbor Health is seeking an experienced Payroll Manager to lead and oversee our payroll function, ensuring the accurate, timely, and compliant administration of payroll for approximately 1,400 employees across multiple states. This role serves as the functional owner of Workday Payroll and Workday Time Tracking and is responsible for payroll operations, compliance, audits, internal controls, and continuous process improvement. The ideal candidate has strong payroll leadership experience, expertise in multi-state payroll administration, and the ability to partner effectively with Human Resources, Benefits, Finance, and HRIS.

This individual is detail-oriented, customer-focused, and thrives in a complex healthcare environment.

Payroll Manager will oversee all aspects of payroll administration, including payroll processing, tax compliance, retirement contributions, payroll accounting support, and year-end reporting. This role will lead payroll system enhancements and process improvements within Workday Payroll and Workday Time Tracking, supervise payroll staff, and partner closely with Human Resources, Benefits, Finance, and HRIS to ensure accurate and efficient payroll operations.

The successful candidate will be able to perform the following responsibilities:

Payroll Operations

• Manage and oversee bi-weekly payroll processing for all employees, ensuring accuracy, timeliness, and compliance with wage and hour laws and multi-state payroll requirements.
• Review and approve payroll inputs including timekeeping data, earnings, deductions, garnishments, retroactive adjustments, and off-cycle payments.
• Ensure accurate maintenance of employee payroll records, including new hires, terminations, job changes, and compensation updates.
• Oversee paid time off (PTO), leave accruals, and state-mandated leave programs, ensuring balances and payments are correct for exempt and non-exempt staff.

Compliance, Tax, and Reporting

• Ensure compliance with all federal, state, and local payroll tax regulations, wage and hour laws, and reporting requirements.
• Serve as primary liaison with third-party payroll tax administrators and government agencies, resolving discrepancies and ensuring timely filings and payments.
• Oversee preparation, reconciliation, and distribution of year-end tax documents (W-2s) and resolve employee inquiries.
• Prepare and submit quarterly and annual payroll tax filings and support external audits.

Benefits, Retirement, and Deductions

• Oversee the accurate calculation, reconciliation, and transmission of employee and employer contributions for retirement plans (e.g., 401(k), 403(b)), including loans and employer match.
• Coordinate year-end census data, compliance reporting, and audit support with plan administrators and auditors.
• Partner with Human Resources and Benefits to ensure payroll deductions align with benefit elections and eligibility.

Financial Reconciliation and Analysis

• Reconcile payroll-related general ledger accounts on a monthly basis and support accurate posting to the general ledger.
• Prepare payroll journal entries and supporting schedules for Finance and Accounting.
• Assist with payroll budgeting, position control, and variance analysis as requested.

Systems, Controls, and Process Improvement

• Serve as the functional owner and subject matter expert for Workday Payroll and Workday Time Tracking.
• Lead payroll system enhancements, upgrades, integrations, testing efforts, and Workday releases.
• Develop, document, and maintain payroll policies, procedures, and internal controls.
• Identify opportunities for automation, efficiency, and risk reduction; implement best practices and continuous improvements.

Leadership and Collaboration

• Supervise, train, and develop payroll staff, including performance management, coaching, and professional development.
• Partner closely with Human Resources, Benefits, Finance, and HRIS to ensure seamless data flow, system optimization, and strong cross-functional collaboration.
• Provide exceptional customer service to employees by resolving payroll-related inquiries promptly and professionally.

Other Duties:

• Participate in audits, special projects, and cross-functional…