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Global Support Operator — Case Management & Guidance

Job in Revere, Suffolk County, Massachusetts, 02151, USA
Listing for: Creatio
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 27000 - 35000 USD Yearly USD 27000.00 35000.00 YEAR
Job Description & How to Apply Below

Creatio, an AI CRM and workflow platform, is seeking a Support Operator to join Global Customer Support. Based in Poland, you will handle high-quality cases, provide expert guidance on Creatio products, and conduct remote sessions to resolve issues.

You will manage queues, communicate via phone, chat, and email, contribute to knowledge base content, and collaborate with the Academy team to improve service quality.

We would love to welcome a new Global Support Operator — Case Management & Guidance to our group in Boston, MA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

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