Service Technician II

Improve your life while changing our residents’ life STYL Residential – Service Technician II

STYL Residential is a vertically integrated, owner‑operated multifamily real estate company that is dedicated to improving the lives of its residents and employees. We are hiring a Service Technician II to join our team in Revere, MA.

STYL Residential is a company where careers are made and lives are changed. Our focus is on putting the customer first to create communities that deliver the best value, product and experience.

The Service Technician II is responsible for day‑to‑day maintenance operations at the property, including move‑in, move‑out repairs, troubleshooting equipment, completing unit turns, and supporting high standards of customer service. The role offers opportunities for career advancement within a fast‑growing portfolio of properties across the country.

• Schedules, monitors and performs preventative maintenance
• Ensures service requests are completed promptly and professionally
• Diagnoses problems and repairs in HVAC, electrical, plumbing, swimming pool, carpentry, drywall and appliances
• Maintains premises of the building, office and grounds in a clean and orderly condition
• Performs make‑ready duties on vacant units, ensuring timely and efficient unit turn over
• Provides excellent customer service to prospective and current residents
• Communicates with maintenance leadership regarding all maintenance issues
• Manages dumpster corrals, trash enclosures/compactors as directed
• Provides on‑call service when scheduled and performs emergency maintenance work when required
• Assists the supervisor with inventory monitoring of parts and supplies
• Assists with scheduling and communicating with vendors and contractors
• Uses a mobile device to dispatch and complete service requests in a timely manner
• Adheres to the company’s safety and hazard communications programs, policies and procedures
• Inspects buildings and grounds, alerts Maintenance Supervisor to necessary repairs
• Participates in company‑provided training such as fair housing, safety, non‑discrimination, EPA and harassment prevention
• Performs other tasks as directed and assigned

• 1+ year of experience in maintenance service for residential communities, building maintenance or related trade
• Renovation experience is preferred
• EPA certification Type I and II preferred
• CPO certification preferred
• Proficiency with general maintenance equipment (hand tools, ladders, refrigerant recovery units, landscaping equipment, required safety equipment)

• Ability to respond to on‑call, after‑hour emergency service; on‑call staff must live within a minimum distance to the community for efficient response time
• Reliable transportation and a valid driver’s license
• Excellent written and verbal communication skills
• Self‑motivated and able to work independently
• Ability to use a smartphone to assign service requests and for on‑call requests
• Ability to prioritize and multi‑task

• Hands‑on repair and maintenance work constitutes majority of duties
• Must be able to move up to 50 pounds over variable distances and use ladders to heights over 8–9 feet; may work outdoors in temperatures above 90°F or below 32°F

This position has a compensation range of $27–30 per hour plus renewal commissions.

We invest in our people: training and development, robust employee benefits, 401(k) contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO and holidays. Clear career advancement paths across a growing nationwide portfolio.

Our company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by law. All employment decisions are based on qualifications, merit and business needs.

At STYL Residential, we provide exceptional promotion opportunities and foster a thriving career path for all employees. With a commitment to diversity and inclusion, we embrace the unique perspectives and talents we each bring to our organization. Whether you’re starting your journey or seeking advancement, our comprehensive career development initiatives support your professional growth.