Athlete Lead, Super

About Super Age & The Role

Super Age is a new consumer brand focus on vital longevity – the lifestyle associated with living a long and happy life. Our flagship newsletter,
The Mindset
, has over 1M subscribers. This year we are launching two ambitious new offerings: a flagship IRL fitness competition called the Super Age Games, and a versatile training hub called The Super Age Standard. Both of these offerings will welcome a new type of community member into our world:
Super Age athletes, people who are training and competing using our methodology, protocols, and objectives.

As the Athlete Experience Lead at Super Age, you will play a pivotal role in shaping the journeys of our athletes participating in our immersive IRL event – the Super Age Games – and our digital community training platform, The Standard. Your responsibility is to ensure that every athlete feels valued, supported, and empowered as they engage with our brand, extending their healthspan through engagement and offerings, and enhancing their overall experience.

You will be both a partner to, and advocate for, our athletes as we design programming and offerings for them.

• Athlete Onboarding and Engagement:
  Super Age Games
• Objective:
  Create a seamless onboarding experience for athletes registering for the Super Age Games, including special attention to Champion [premium] pass holders
• Execution:
  Own and drive the development of onboarding materials, design and facilitate welcome flows and community experiences, and create personalized communication plans to engage athletes before, during, and after their event experience
• Objectives:
  1) Own user communication and product tweaks to get our intended user behavior on our training platform, the Standard;
  2) Inform product development roadmap based on user behavior
• Execution:
  Collaborate with our entire team to ensure users are getting value from the platform, and drive discussions and road mapping about building out features to deliver maximum value to the community
• Goal:
  Foster a strong community among our athletes that encourages support, friendship, and collaboration
• Execution:
  Organize social events, create community forums, facilitate group activities, and maintain engagement through newsletters, our consumer platform, and social media interactions

• Athletic Background:
  Deep passion for athletics, sports participation, or coaching and strong understanding of athlete needs and experiences
• Experience Design & Hospitality Expertise:
  Experience in designing and hosting events, understanding how small details shape experience, including digital events
• Consumer Product/App
  
  Experience:
  
  Experience owning product and/or community management workflows for a consumer app, ideally related to fitness, and using user behavior data, feedback, and product objectives to inform new features that drive engagement, momentum, and growth
• Strong Communication
  
  Skills:
  
  Excellent verbal and written communication skills enabling connection with athletes on various levels

You can perform this role from anywhere in the USA, though a preference will be given to candidates located on the East Coast and those in/near New York City for closer collaboration with our executive team.

Autonomy
:
You own the athlete experience function and have direct authority to bring Super Age to life for thousands of people. This is a team where you will have resources and authority with no micromanagement.

Structure
:
This role is intended to begin as a part‑time contract, before ramping into full‑time later this year or early next year. We are open to starting as full‑time for the perfect fit. For both contract/fractional and full‑time, pay will be a split between a competitive base rate based on your background and performance bonuses based on milestones/outcomes. Once the role becomes full‑time, perks and benefits will include health insurance, vision, dental, and eligibility for equity.