Deduction Analyst

Job Description Responsibilities

• Review customer deductions and categorize to appropriate codes.
• Perform the audit of customer claims, ensuring the backup and authorization presented are acceptable and within departmental guidelines and Pactiv policy.
• Understand customer contracts and highlight if contract not in accordance with the one face policy.
• Proactively communicate information and provide resources to internal and external customers to resolve deductions in a timely manner.
• Identify all invalid customer claims, commence the recovery process and take preventative measures to eliminate future deductions.
• Report out exceptions and drive compliance.
• Identify opportunity to drive efficiencies.
• Verify data accuracy ensuring that transactions are properly supported and in accordance with internal policies and SOX initiatives.
• Research, plan and assist in the implementation of changes.
• Assist in special projects as assigned.

• AS degree with an emphasis in finance or accounting or High School diploma with at least 2 years finance or customer service experience.
• Excellent knowledge of systems (SAP, Excel, Word), display strong team skills, excellent follow-up, telephone and verbal and written communication skills.
• Ability to multi-task, problem solve and prioritize to meet deadlines.

With safety as our top priority and a commitment to employee well‑being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through My Learning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law.

Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact