Foreclosure Title Associate, Default Services-Pre-Foreclosure Title

Overview

Are you ready to take your career to the next level? Service Link, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Foreclosure Title Associate. The ideal candidate will be very detail oriented, enjoy working with clients, and driven to meet tight deadlines.

If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

In this role, you will …

• Open national title orders.
• Assist with setting up new clients.
• Provide daily reporting of new national title orders.
• Work with clients, addressing their inquiries and receiving feedback from the clients.

You possess …

• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
• The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once.
• Excellent verbal and written communication skills.
• The ability to quickly learn new skills, processes and procedures.

Assist the business unit with opening national title orders, which includes managing and tracking.

• Maintain open communication with internal staff, national attorneys, clients, management, etc.
• Be a contact for client issue escalation.
• Assists with the implementation of new clients.
• Provides daily reporting of new orders and communicates with the business until on turn times.
• Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely manner.
• All other duties as assigned.

• High School diploma or equivalent required.
• 1 + years’ experience of administrative work and customer service.
• Knowledge of real estate, title insurance industry, and vendor management.
• Proven customer service skills.
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products.