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SaaS Customer Support Specialist; PST

Job in Rexburg, Madison County, Idaho, 83440, USA
Listing for: Rippling
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30307 - 33062 USD Yearly USD 30307.00 33062.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Support Specialist (PST Hours)

Rippling is hiring for a Customer Support role based in Idaho. You will become a product expert to assist customers and colleagues, owning issues from start to finish in a fast-paced environment.

Responsibilities include responding via email, chat, or video, resolving product issues, and documenting interactions in our CRM. The role emphasizes customer satisfaction and collaboration with Product and Engineering teams to improve the platform.

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