CS Team Operator

About Becklar

Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees.

Work as an alarm monitor, processing alarm signals quickly, accurately and professionally while managing stressful situations.

• Process alarm signals quickly, accurately and professionally.
• Dispatch the proper authorities to subscribers’ locations in emergencies.
• Verify that help is on the way and notify responsible parties.
• Assist partner alarm companies with system tests to ensure alarms are working properly.
• Accurately document all responses on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities.
• Work as a 24/7 business, including holidays and required weekend day(s).
• Ensure compliance with pre‑employment training, drug testing, and background checks.

• Minimum 18 years of age with a high school diploma or GED.
• Availability to work day/early morning shifts.
• Prior customer service experience preferred.
• Typing speed of at least 40 wpm.
• Willingness to work a weekend day each week or every other weekend.
• Commitment to a 6‑month term.
• Ability to pass a two‑week fully‑paid training class.
• Pass a pre‑employment drug test and background check.

• Part‑time – 16–29 hours per week.
• Starting pay $14.50/hour (up to $15.00/hour after 90 days) or $15.50/hour (up to $16.00/hour after 90 days).
• Tuition reimbursement up to $1,000+ per year.
• Free mental health assistance and 401(k) match for all employees.
• Comprehensive health benefit plans.
• 401(k) retirement plan with company contribution.
• Inclusive parental leave designed to support all parents and caregivers.
• Generous paid time off (PTO) for rest and personal responsibilities.
• Wellbeing and lifestyle perks to support personal growth, connection, and balance.

Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.