Named Account Executive, Education

Job Category

Sales

About Salesforce:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Tech meets trust and innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we’re looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Named Account Executive – Higher Education

Territory: WA, OR, , MT (must live in territory).

Your primary goal will be to understand the unique requirements of Higher Education clients, demonstrate the value of Salesforce products, and assist them in achieving their mission‑critical objectives.

• Cultivate and maintain enduring relationships with Higher Education clients
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations
• Provide regular progress updates to management regarding client accounts
• Monitor and report on key performance metrics, including client retention and revenue growth
• Maintain a high level of client satisfaction by consistently exceeding expectations
• Work collaboratively with internal teams to devise solutions for complex challenges
• Address and resolve client issues in a timely and efficient manner
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify growth opportunities within existing accounts and work toward expanding Salesforce services
• Collaborate closely with clients to formulate customized account strategies
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
• Stay informed about industry trends, government regulations, and competitive offerings
• Develop an in‑depth understanding of Salesforce products and solutions
• Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly

• 7‑10+ years of quota‑carrying software or technology sales and account management experience, ideally with Higher Education customers
• Work well within a matrixed environment, collaborating with client directors, solution engineers, executives, and other partners
• Highly driven, with a strong sense of urgency and a belief in our mission
• Business curiosity combined with technical ability to address customer data challenges and earn trust
• Solution selling mindset: develop a plan and solution, articulate value, and navigate customer complexities to drive revenue
• Education:
  
  Degree or equivalent relevant experience required
• Experience evaluated on core competencies (leadership, extracurriculars, military, or volunteer work) as applicable

Base salary range: $123,200 – $189,350 annually, dependent on location. Certain roles may be eligible for incentive compensation, equity, and benefits. In California, New York, and select cities (Boston, Chicago, Seattle, Washington DC) the range is $135,300 – $208,300. The range represents base salary only and does not include company bonus, incentive, equity, or benefits.

Benefits include time off, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock‑purchasing program, and more. For details, visit

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and we lead the path to equality by creating an inclusive workplace. Recruiting, hiring, and promotion decisions are fair and based on merit, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.