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Director Account Executives; SMB

Job in Rexburg, Madison County, Idaho, 83440, USA
Listing for: KnowBe4
Full Time position
Listed on 2026-06-30
Job specializations:
  • Sales
    Account Manager, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Director Account Executives (SMB)

Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities
  • Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
  • Monitor the statistics for the Account Executives within the assigned territory
  • Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
  • Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
  • Maintain accurate reporting and pipeline management
  • Prioritize the workload and direct the activities of Account Executives
  • Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
  • Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
  • Handle day to day needs of the sales team they manage
  • Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight
Qualifications
  • Bachelor’s Degree is preferred
  • 2+ years management experience preferred
  • SaaS sales background preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Leadership skills required
  • Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
  • Strong verbal and written communications
  • Excellent time management and organization skills
Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit

Note:

An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

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