Detail Supervisor

CLASSIFICATION SUMMARY

Supervises persons performing court-ordered community service. The principal duties are performed in an office and outdoor environment that may include working in adverse weather conditions. The work is performed under the supervision of the Senior Probation Officer.

(illustrative only and may vary by assignment)

• Supervises individuals and crews of persons fulfilling community service obligations ordered by a court;
• Maintains logs and schedules of persons in the community service program including work obligations performed, missed, and completed;
• Checks in clients on assigned service days;
• Reviews work record, schedule, and fees with clients;
• Performs physical security check on clients for weapons and contraband items;
• Transports clients to and from work site; issues tools and equipment; supervises work for safety, quality, and completion; and ensures all tools and equipment are returned at end of shift;
• Enters reports and logs into centralized computer tracking system;
• Maintains records of clients failing to appear for fee assessment and court affidavit of violation;
• Responds to Commissioners', elected officials', County employees' and citizens' questions and comments in a courteous and timely manner;
• Performs time management and scheduling functions, meets deadlines, and sets project priorities;
• Communicates and coordinates regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Maintains strict confidentiality in all cases;
• Assists other department and County employees as needed or requested.
• Performs all work duties and activities in accordance with County policies, procedures, and safety practices.

• Maintains transport van, trailer, and tools and equipment;
• Performs other duties as assigned.

The requirements listed below are representative of the minimum knowledge, skill, and/or ability required for an individual to satisfactorily perform each essential duty satisfactorily and be successful in the position.

• Basic criminal court practices, terminology, and procedures applicable to performance of community service;
• Departmental programs, policies, procedures, and operations as applied to the work performed;
• Supervisory and security methods, procedures, and objectives applicable to the community service program;
• File and information management methods and procedures;
• Operation of standard office equipment, including a personal computer;
• County policies regarding safe work practices.

• Administer and supervise a community service program;
• Compile pertinent data and prepare clear, concise, and accurate reports;
• Provide direct on-site supervision to individuals and crews performing community service assignments;
• Operate hand tools;
• Operate a motor vehicle;
• Operate a personal computer including applications specific to court data and record systems;
• Operate standard office equipment;
• Maintain a professional demeanor during stressful, volatile, and hostile situations;
• Make sound and reasonable decisions in accordance with laws, codes, regulations, and established procedures;
• Speak clearly and communicate accurate instructions and information to others;
• Use English to communicate effectively with others;
• Listen carefully to, understand, and effectively communicate through oral, written, and interpersonal communication channels;
• Follow verbal and written instructions;
• Work independently and exercise initiative, with general guidance and supervision;
• Use good judgment to make sound and reasonable decisions and problem‑solving skills to respond to customer service needs in accordance with laws, ordinances, regulations, and established policies;
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time‑sensitive deadlines;
• Demonstrate integrity and ingenuity in the performance of assigned tasks and solving problems;
• Maintain client and Department confidentiality required by Federal and local laws;
• Perform all duties in accordance with County policies and procedures with regard for personal safety and that of other employees and the public.

• High school diploma or GED;
• Valid Idaho State Drivers License;
• First Aid and CPR certification is preferred;
• An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.
• Must successfully pass background investigation relevant to the position and remain in good standing for the duration of employment with the County.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with…