Investigator Real Estate & Professional Licensing - 20060550

Organization

Commerce

Agency Contact: katy.zappiao.gov or

Jul 14, 2026, 10:59:00 PM

Commerce Tussing Road 6606 Tussing Road Reynoldsburg 43068

United States of America-OHIO-Franklin County-Reynoldsburg

Compensation: $28.76/hr pr 31, step 1

Full-time

Work Hours:

8:00am - 5:00pm

Union: OCSEA

Professional

Skills:

Attention to Detail, Conflict Management, Situational Awareness, Verbal Communication, Observation

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most. The Division of Real Estate & Professional Licensing helps ensure Ohioans’ investment in their largest asset – their homes – is a sound one. This includes licensing, educating, and enforcing Ohio laws for real estate brokers, salespersons, real estate appraisers, home inspectors and foreign real estate dealers and salespersons.

The division also registers cemeteries and real estate developments located in other states that are marketed in Ohio. REPL also has responsibilities under the Manufactured Homes Program and is responsible for licensing and inspecting brokers/dealers and salespersons. The Video Service Authorization Section provides complaint services, education and outreach to cable consumers, local governments, and cable providers. As the state’s chief regulator, the Department of Commerce impacts Ohioans every day.

We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer‑focused service. Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis.

Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

• Inclusive
• Motivated
• Proactive
• Accountable
• Customer‑Focused
• Teamwork

The Division of Real Estate & Professional Licensing seeks candidates for an Investigator position. The ideal candidate will have practical knowledge & experience in Real Estate or a related field. The investigator will:

• Independently conduct thorough, timely investigations of complaints alleging violations of laws assigned to the Division (including:
  • Real estate license laws (ORC 4735)
  • Real estate appraiser & appraisal management company laws (ORC 4763 & ORC 4768)
  • Home inspector laws (ORC 4764)
  • Manufactured home dealership, broker, & salesperson laws (ORC 4781)
  )
• Gather & assemble facts/evidence based on complaints, including:
  • Interviewing parties & potential witnesses to determine facts of the case
  • Reviewing all evidence & records obtained from various sources
• Prepare memorandums of interviews & follow‑up correspondence; assemble evidence, records & files to write detailed investigative reports; assist in documenting, preparing & presenting cases by legal counsel before an administrative hearing officer & other applicable governing boards & agencies; may include testifying regarding investigative findings
• Other duties include:
  • Answering inquiries from the public & regulated parties
  • Performing compliance audits on accounts, offices, & continuing education programs/providers
  • Visiting brokerage offices to review files and trust accounts

What’s in it for you:

At the State of Ohio, we provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

• Medical Coverage - Quality, affordable, and competitive medical…