Spa Associate
Listed on 2026-06-26
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Customer Service/HelpDesk
Customer Success Management
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry. The Reynoldsburg location is seeking a Spa Associate to provide outstanding customer service and support our members’ experience.
Responsibilities- Meet membership sales goals
- Develop detailed knowledge of the services menu – training provided
- Deliver excellent customer service to members and guests, building lasting relationships
- Work flexible hours as required
- Effectively communicate sales, promotions, and service options to clients
- Maintain spa cleanliness standards
- Exhibit a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform other duties as assigned
- Hourly wage of $12.00 – $13.00 per hour, plus commissions and bonuses
- Competitive compensation and potential for rapid advancement to management roles
- Ongoing training and professional development
- Employee discounts on products, services, and gift cards
- Health insurance and paid time off after 1 year of employment
- Retirement plan through a shared profit plan
Hourly wage of $12.00 – $13.00 per hour, plus commissions and bonuses.
Work Hours & AvailabilityOpen Sunday 10:00 AM–6:00 PM, Monday‑Friday 9:00 AM–9:00 PM, Saturday 9:00 AM–8:00 PM. This is a part‑time position with required availability during evenings and weekends. Shift types include day shift, evening shift, and night shift.
LocationReynoldsburg, OH 43068. Applicants must be able to reliably commute or plan to relocate before starting work.
Shift Availability- Night shift (required)
- Day shift (required)
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.
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