Senior Financial Analyst, Financial Operations

At Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real‑world experience, and learn from the best in the business.

The Senior Financial Analyst for Financial Operations is responsible for supporting the tasks and projects related to the Brand Accounting and Financial Operations space. Key components of the role are to provide technical and analytical support in the areas of financial accounting operations and internal control as it relates to ecommerce and omni channel customer order transactions.

• Serve as a Subject Matter Expert of financial operations with focus on payment and fraud risk strategies.
• Support report building initiatives and process improvements.
• Work with cross‑functional business teams, including 3rd party payment and fraud vendors, to improve the quality of the service being delivered, as well as design, testing and integration of new solutions.

• Support management of 3rd Party Fraud Tool Profile to ensure accurate and effective fraud scoring of all VS&Co Digital and Omni Channel customer order transactions
• Analyze complex data patterns, build mitigation strategies, and optimize fraud rules to minimize financial losses while ensuring a seamless experience for legitimate customers
• Provide reporting and analysis of payment and fraud operations and processes and make recommendations to reduce bad debt expenses and increase sales
• Perform ad‑hoc and special purpose analysis and reporting to support the operations management team
• Support Manager in design, development, testing and implementation of functional changes related to issues/bugs, projects and continuous enhancements of the Front End Digital Platform and Back End Order Management System as it relates to ecommerce transactions to include payment, fraud, order fulfillment processing, sales posting and operational and financial reporting
• Partner with cross functional teams to assess new features for payment methods and fraud vulnerabilities and implement appropriate functionality and mitigations
• Review daily payment processing across ecommerce platforms to ensure continuous uptime
• Gather, document and clearly communicate project requirements from business and project teams
• Maintain and optimize relationships with 3rd party payment gateway, acquirers and processors
• Lead dispute resolution process, submit counter evidence, and implement rules to reduce overall chargeback rates
• Partner with accounting teams to support reconciliation of cash activity
• Assist in defect resolution as it relates to payment and fraud operations through defect triage ensuring completeness to include retesting of fixed issues
• Develop process improvement solutions to streamline work and expand reporting capabilities in Financial Operations

Minimum Salary: $86,800.00

Maximum Salary: $

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

• Exceptional critical thinking, detail oriented with detailed analytical and technical skills, strong written and verbal communication, and the ability to explain complex data narratives to business stakeholders
• Deep understanding of payment risk and 3rd party fraud detection software vendors, preferred
• Deep understanding of payment lifecycle, including authorization, capture, settlement, chargeback cycles and PCI compliance
• Ability to manage time effectively and efficiently
• Assertive, self‑motivated,…