Director, UX Design

Overview

The Director, UX Design provides strategic leadership for a multidisciplinary design organization responsible for delivering high-quality, scalable user experiences across the enterprise digital ecosystem. This role sets the vision for experience excellence, ensuring UX strategies and solutions align with platform standards, business objectives, and evolving customer needs.

The Director, UX Design provides strategic leadership for a multidisciplinary design organization responsible for delivering high-quality, scalable user experiences across the enterprise digital ecosystem. This role sets the vision for experience excellence, ensuring UX strategies and solutions align with platform standards, business objectives, and evolving customer needs.

Partnering closely with senior leaders across product, engineering, and brand organizations, the Director drives a unified experience strategy that supports both core platform teams building configurable capabilities and brand-facing teams implementing those capabilities. By championing user centered design methodologies and operational rigor, this role ensures the creation of consistent, efficient, and differentiated end-user experiences at scale.

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

• Partner with UX and digital platform leadership to support and execute the overall UX vision across assigned products or platform areas
• Ensure all user experiences adhere to established design principles, standards, and guidelines
• Lead and implement best-in-class UX processes that promote consistency, repeatability, and efficiency across teams
• Review and guide outcomes of design studio exercises and collaborative workshops to ensure alignment with business and user goals
• Act as a senior UX point of contact for select e-commerce platform tenants and cross-functional partners
• Collaborate with UX leads and peers to identify emerging UX trends and opportunities through pattern recognition and shared learning
• Work closely with cross-functional partners (Product, Engineering, Analytics) to align on processes, methodology, and delivery expectations
• Continuously assess and improve team effectiveness, workflow, and delivery quality
• Participate in hiring and talent development efforts; contribute to building and maintaining a strong pipeline of UX talent
• Manage and support designers through coaching, performance feedback, career development planning, and day-to-day guidance
• Mentor team members on UX craft, systems thinking, and professional growth; model strong design leadership and collaboration
• Use and advocate for a systems-based design methodology that enables scalable, multi-tenant solutions
• Leverage data, analytics, and user feedback to evaluate the effectiveness of design solutions and inform future iterations
• Contribute to annual North Star planning and product roadmap discussions to ensure alignment with user needs and UX best practices
• Give back to the UX community through critiques, knowledge sharing, case studies, and continuous improvement of team practices

for benefit details related to this position.

Minimum Salary: $

Maximum Salary: $

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

• Passionate advocate for the end user and for evidence-informed design decisions
• Strong expertise…