Cake Decorator
Listed on 2026-02-21
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
What you’ll doBe a Team Member: Collaborates with cross functional teams and helps educate other associates on tools, tasks and resources; communicates and develops interpersonal skills for providing customer service; being flexible to the needs of the business; maintaining in‑stock levels and controlling shrinkage.
Be an Expert: Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs following recipe measurement instructions; works with a variety of products, e.g., decorating bags, tips, nozzles to create decorative flowers and lettering on bakery items; ensures adherence to food safety standards, sanitation guidelines, cold chain compliance and inventory management; operates, maintains and sanitizes equipment and demonstrates understanding of product and layout execution.
Be a Techie: Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement; utilizes hand‑held technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind; adapts to new tools and encourages others to use them.
Be an Owner: Drives the performance of the bakery area ensuring quality and date‑control standards; eliminates waste; prepares for seasonal events that impact the bakery volume, e.g., holidays, graduations, family events; identifies member needs; assists members with purchasing decisions and resolves member issues and concerns.
Be a Talent Ambassador: Being a brand advocate by valuing the members experience in Bakery; modeling high‑quality service and products; interacting with associates to understand roadblocks; assisting in training, developing, influencing and inspiring them to work in a respectful, supportive and team‑oriented style.
Complies with company policies: Implements related action plans using the Open Door Policy and applies them in executing business processes and practices.
Completes work assignments: Uses policies, data and resources; collaborates with managers, coworkers, customers and other business partners; identifies priorities, deadlines and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; adapts to and learns from change, difficulties and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent. Builds strong, trusting relationships; communicates with impact, energy and positivity to motivate and influence.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information; balances short‑ and long‑term priorities; considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; supports others through change.
Benefits- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company‑paid life insurance.
- Paid time off benefits include PTO, parental leave, family care…
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