Customer Account Representative

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At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big‑ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers’ experience seamless, stress‑free, and tailored to their lifestyle.

Our coworkers embody our family values and play an individual role in making our customers’ dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company that’s redefining how people shop and pay for the home upgrades they’ve always wanted.

The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction.

This is a full‑time position. Work hours are Monday through Saturday, from store open to close. Sunday is off. One other weekday off. Schedules and hours may change throughout the year as dictated by management and business needs.

The position is paid hourly: $13.73 per hour – $16.15 per hour, paid weekly.

• Customer Service: Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes and obtain new orders when needed on the sales floor and over the phone.
• Deliveries and Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures and keeping vehicles clean and properly maintained as assigned.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and coworkers in mind by refurbishing merchandise to like‑new condition and keeping showroom dusted, vacuumed and organized.

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Valid state driver's license and good driving record – you will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in‑person attendance.

• Great benefits:
  Medical, Dental, Vision, life insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short‑Term Disability, Long‑Term Disability, Flexible Spending Accounts.
• 401(k) Savings Plan with company match.
• Paid Time Off.
• Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
• Award‑Winning Culture.
• Career Growth Opportunities!
• Weekly Pay.

The role is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. It also requires frequent lifting and/or moving (push/pull) heavy items and merchandise. All coworkers must adhere to all company safety guidelines.

Get It Now! is an equal‑opportunity employer committed to ensuring that all employment decisions are made on a non‑discriminatory basis, without regard to race, color, religion, sex, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, citizenship status, veteran status, or any other protected characteristic. This is an excerpt from the full job description and is not intended to be all‑inclusive.

Other related duties may be required to meet the ongoing needs of the business.

• Entry level

• Full‑time

• Sales, Supply Chain, and Customer Service

• Retail, Restaurants, Warehousing and Storage

Location:

Rhinelander, WI

Salary: $53,600.00 – $80,450.00 per year.

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