Workday Project Support Coordinator

Location: Kingston

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Sporting scalable and diverse business solutions expertise along with deep-domain based resourcing capabilities, Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people, strategy and transformation.

Currently, we are hiring for the following position;

Job Title:
Workday Project Support Coordinator
Location: Remote (USA) (Preferred: EST time zone)

We are seeking a detail-oriented and proactive Workday Project Support Coordinator to support a large-scale Workday implementation within a higher education institution. This role will play a critical part in ensuring smooth project execution by coordinating activities, maintaining documentation, and supporting cross-functional teams throughout the project lifecycle.

Key Responsibilities

• Provide day-to-day coordination support for the Workday implementation project (with a focus on Student, Finance, or HCM modules)
• Track project progress, milestones, and deliverables to ensure timelines are met
• Schedule and coordinate project meetings, workshops, and stakeholder sessions
• Maintain project documentation including status reports, RAID logs (Risks, Assumptions, Issues, Dependencies), and meeting minutes
• Act as a liaison between functional teams, technical teams, and external vendors
• Support testing cycles (SIT/UAT) by tracking defects, coordinating test schedules, and ensuring timely resolution
• Ensure adherence to project governance and higher education compliance standards

Required Qualifications

• Bachelor's degree or equivalent experience
• 2 5 years of experience in project coordination or project support roles
• Experience supporting Workday implementations (Student, HCM, or Financials preferred)
• Familiarity with higher education processes (e.g., student lifecycle, financial aid, registrar functions) is a strong plus
• Strong organizational and multitasking skills with high attention to detail
• Excellent written and verbal communication skills
• Proficiency in project management tools (e.g., Jira, Smartsheet, MS Project)

Key Competencies

• Strong coordination and follow-through
• Ability to work in a fast-paced, deadline-driven environment
• Stakeholder management and communication
• Problem-solving mindset with a proactive approach
• Team collaboration and adaptability

Interested candidates, please apply online with a detailed resume and contact information.

Thank you.