Product Manager - Retail Applications & Platform Strategy
Listed on 2026-07-31
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Location:
West Greenwich, RI, US, 02817
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities.
Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit
Brightstar Lottery is seeking a Product Manager – Retail Applications & Platform Strategy to lead the evolution of our retail application ecosystem. This role is responsible for defining and executing the product strategy, roadmap, and lifecycle management for our Open Retail application framework, TouchPoint Manager (Terminal Management System), and supporting platform solutions. This is a unique opportunity to influence the next generation of retail technology by driving application modernization, enhancing user experiences, and helping define the future architecture that will support retailers, players, and operational teams worldwide.
WhatYou'll Do
As Product Manager, you will serve as the product owner for our retail application framework and platform solutions, partnering closely with engineering, UX/UI, architecture, operations, and commercial teams.
Key Responsibilities Include- Define and execute the product strategy and roadmap for Open Retail, TouchPoint Manager, and platform solutions.
- Drive application modernization initiatives focused on usability, performance, scalability, and user experience.
- Gather and prioritize business, customer, retailer, and market requirements.
- Partner with UX and design teams to create intuitive, user-centric experiences across retail applications and devices.
- Lead cross-functional teams in delivering new features, enhancements, and platform improvements.
- Manage product lifecycle activities, including release planning, sustaining engineering, compliance, security, and operational readiness.
- Analyze performance, adoption, reliability, and service metrics to guide product decisions.
- Support go-to-market activities by providing product expertise to commercial and sales engineering teams.
- Conduct competitive and market analysis to identify emerging trends and opportunities.
- Develop business cases and recommendations for platform investments and modernization efforts.
This role will play a critical part in a major transformation initiative focused on creating Brightstar Lottery's next-generation retail ecosystem.
You Will Help Define And Deliver- A modern retail application framework
- A next-generation Terminal Management System ecosystem
- Device-agnostic platform capabilities across retail environments
- A long-term transition strategy from legacy solutions to future-state architecture
Success in this role requires balancing innovation with operational stability while maintaining a clear vision for the future of retail technology.
Required Qualifications What We're Looking For- 5+ years of product management experience supporting application platforms, retail technology, POS solutions, or complex software/system integration environments
- Experience working with platform architectures, application frameworks, or distributed systems
- Strong understanding of UI/UX principles and user-centered design methodologies
- Proven ability to collaborate across engineering, design, operations, and business teams
- Excellent communication, organizational, and analytical skills
- Experience translating customer and market needs into actionable product roadmaps
- Experience with in retail POS ecosystems or retail technology platforms
- Exposure to modern application architecture, modular design, or microservices
- Experience supporting customer-facing product initiatives,…
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