HR Program Manager - Operations Talent & Culture

Career Category

Human Resources

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let’s do this. Let’s change the world. In this vital role you will contribute directly to the talent engagement and development programs for the global Operations community, comprised of more than 10,000 colleagues worldwide. The Operations Talent & Culture team (Ops T&C) owns and manages multiple global programs impacting Operations staff and leaders worldwide. You will serve as the program manager for two programs – Ignite (Coaching) and People Centered Leadership (PCL).

You will also be responsible for implementing sustainable processes that drive efficiency, accountability, and impact across all Ops T&C programs. You will gain visibility and understanding across programs to serve as a partner and advisor to the senior team. This role reports to the head of the Ops T&C team.

• Serves as the Ignite (Coaching) program lead with oversight of the end-to-end program design and execution
• Continuously improve the design and management of the Ignite program, and evolve in accordance with changing business priorities and leadership challenges
• Identify and monitor meaningful measures to assess program effectiveness and business impact
• Manage the relationship with the Ignite vendor partner
• Partner with Human Resources Business Partners (HRBPs) on participant experience in the program, solicit HRBP feedback on the program, and provide them with timely updates
• Manage the financials associated with Ignite including purchase orders, invoices, and budget forecasting and reconciliation to Finance Partners
• Maintain program-related resources
• Partner with colleagues in the Ops T&C team and the enterprise Talent Center of Excellence team to ensure alignment and shared insights/findings
• Act as the PCL program lead with oversight of end-to-end program design and execution
• Lead the continued evolution and integration of PCL across Operations and the Connected Culture landscape
• Identify and monitor meaningful measures to assess program effectiveness and business impact
• Manage the relationship with the PCL vendor partner
• Manage the financials associated with PCL
• Maintain program-related resources
• Oversee Ops Talent & Culture operational excellence
• Drive operational excellence for the team through helping to streamline processes, simplify resources, and communicate with critical partners and leaders to educate on roles and responsibilities, strengths, and opportunities
• Serve as a resource to provide support and continuity for T&C events and/or programs throughout the year as need arise
• Provide project management support to the head of the Ops T&C team on emerging business needs
• Lead core technology enhancements or implementations aligned with Ops Talent & Culture efforts, as needed; serve as a liaison with key partners to ensure the team's awareness of critical milestones and/or changes in the technology landscape
• Project manage budget planning, POs, and tracking; support prep for executive-level reviews
• Partner closely with Ops T&C leadership and Operations finance to ensure timely and accurate insight to budget and drive mindful spend of the allocated budget toward the most impactful utilization across T&C programs
• Own and enhance team-wide tracker and…