Manufacturing Technician

Overview

MOO set out to shake up the world of print back in 2006. Today we’re a 400+ strong team who create print and digital products for companies of all sizes – from Google and AirBnB to the craftsman making prints at a craft fair. Our global HQ is in London, UK, with premises in Dagenham. In the US, you’ll find us in Boston, MA;
Denver, CO; and East Providence, RI.

We’re making new and exciting things – and we could really do with your help.

As a Manufacturing Technician at MOO, you’ll be part of the East Providence manufacturing team, focusing on preparing and configuring a range of machines for production and engineering trials. You will collaborate closely with the Maintenance team to diagnose and resolve setup‑related issues that impact production. The Maintenance team is responsible for managing equipment downtime, maintaining and improving process tooling, supporting the installation of new equipment and facility upgrades, coordinating with machine manufacturers on design or reliability concerns, and delivering training based on equipment performance and modifications.

The Manufacturing Technician will ensure that equipment, workflows, and processes are properly set up, maintained, and operated so they run reliably and consistently across all operations.

• Digital Presses
  • Validate color management profiles to prevent drift over time
  • Check correct job orientations, exit configurations, and device specific settings
  • Support operators by correcting setup issues before they affect production
• Laminators
  • Monitor and enforce consistent heat, tension, and speed settings
  • Identify and escalate equipment issues often bypassed by workarounds
  • Provide operator coaching on proper setup and techniques
• Guillotines/Rotary Die Cutters/Slitters
  • Maintain cutting programs across all units for consistency and accuracy
  • Validate program changes and check that operators do not drift from validated processes
• Folders
  • Maintain standard fold settings and check proper configuration for job type
  • Check that operators use correct presets and techniques to reduce waste and rework
• Wide Format Presses
  • Oversee maintenance routines and configuration settings
  • Assist with operator training, color workflows, and issue identification
  • Validate that equipment is performing to expected tolerances
• Wide Format Cutting Equipment
  • Check that routine maintenance and calibration/cut-validation testing are completed
  • Assist operators with workflow setup and troubleshooting
• Web Presses & Finishing Equipment
  • Oversee maintenance routines and configuration settings
  • Assist with operator training, color workflows, and issue identification
  • Validate that equipment is performing to expected tolerances
• Laser Systems
  • Maintain consistent workflow configuration across all users
  • Support operator training, maintenance, and troubleshooting
• Engineering Trials
  • Coordinate execution of trials as designed by Quality & Engineering team – materials readiness, labor scheduling, machine availability, test setup, run monitoring, and data collection
• Manufacturing Support
  • Work with Maintenance and Manufacturing on production lane setup and labeling
  • Assist with best practice determination to set standard workflow
  • Audit manufacturing operations and setups for needed support and follow-up training
  • Document training and record competency of operators
  • Provide ongoing operator training around specific equipment setup issues as they are resolved

• Experience in manufacturing or production: You have hands-on experience working in a fast‑paced manufacturing environment, where you’ve followed established procedures, supported equipment setup, and helped ensure production targets are consistently met through rapid resolution of processing issues

• Mechanical aptitude: You’re skilled in working with machines, tools, and mechanical systems. You can quickly diagnose setup issues, perform adjustments, troubleshoot both minor and major equipment problems with confidence, and know when to escalate or seek additional technical support

• Attention to detail: You bring a sharp eye for precision, ensuring equipment is configured correctly, safety standards are met, and every setup supports…