Technicial Supervisor

• Location 10 New Road,East Providence, RI, 02916,United States
• Employee Type FT Exempt

• Name Robin Fink
• Phone

The Technical Supervisor is responsible for overseeing the technical execution of coating application processes, ensuring quality, efficiency, and compliance with customer and industry requirements. This role serves as a technical authority within the facility, with a critical focus on interpreting CAD drawings, translating customer specifications into production-ready processes, and supporting cross‑functional teams through training and technical guidance.

5 a.m.

- 1:30 p.m. Monday-Friday with overtime as business needs arise

• Technical and Process Oversight
• Interpret and analyze CAD drawings, blueprints, and customer specifications to determine coating requirements, tolerances, and processing methods
• Translate CAD and engineering data into clear work instructions and process documentation for production teams
• Serve as a technical resource for coating processes, preparation, masking, and application methods
• Support new product introductions, process changes, and continuous improvement initiatives
• Supervisory and Leadership Duties
• Supervise and provide technical guidance to coating technicians and operators
• Support cross‑training efforts to ensure operational coverage and continuity
• Assist with troubleshooting process issues, nonconformances, and customer concerns
• Report jobs not meeting production rates to the Plant Manager
• Promptly address performance and conduct issues in accordance with company policies
• Maintain well‑organized, safe, and productive work areas
• Partner with Quality, Engineering, and Operations to ensure consistent execution of processes
• Run a department or fill in for another supervisor as needed
• Quality and Compliance
• Ensure compliance with customer specifications, internal procedures, and applicable industry standards (e.g., NADCAP, ISO, AS9100, customer‑specific requirements).
• Participate in audits, root cause analysis, and corrective action activities.
• Review and approve technical documentation, travelers, and work instructions as required.
• Identify opportunities to improve efficiency, reduce scrap/rework, and enhance process capability.
• Support validation of new equipment, tooling, or coating processes.
• Provide technical input for capital equipment or process upgrades.
• Exemplify and embrace our BEST Values
• All other duties, as assigned

• Proven ability to read and interpret CAD drawings (required)
• Bachelor’s degree required; equivalent combination of education and experience may be considered
• 5+ years of experience in a coating’s application, manufacturing, or industrial processing environment
• Prior experience in a technical lead, supervisory, or senior technician role
• Strong understanding of coating processes, surface preparation, and application techniques
• Ability to interpret engineering drawings, specifications, and tolerances
• Strong problem‑solving, troubleshooting, and communication skills
• Experience working in a regulated or quality‑driven environment preferred
• Proven managerial experience with strong team building, decision‑making, and people management skills
• The ability to work with a diverse culture to help improve processes, quality, and safety
• The ability to exemplify and embrace our BEST values and culture of quality, customer service, safety, and team

• Experience in aerospace, defense, medical, or other highly regulated industries
• Familiarity with NADCAP or similar accreditation requirements
• Experience with process documentation, work instructions, and technical training
• CAD software exposure (e.g., AutoCAD, Solid Works, or similar) strongly preferred

• Ability to work in a manufacturing environment, including exposure to coatings, chemicals, and PPE requirements
• Ability to stand, walk, and inspect parts on the production floor as needed