Dispatch Coordinator
Listed on 2026-08-31
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant
Dispatch Coordinator
JELD-WEN is currently seeking a Dispatch Coordinator to join our growing team. American Building Supply (ABS), a subsidiary of Jeld Wen, one of the Nation's largest wholesale suppliers of Doors, Door Hardware, Windows and Millwork is currently seeking an experienced Customer Service / Dispatch Clerk to support our Distribution, Production and Sales teams in our Rialto Distribution Facility. This is an excellent opportunity for a hard working individual, as this position requires a wide range of tasks that requires organization in a dynamic environment.
Our company understands that it is only through our valued employees that we can be successful. We are constantly on the lookout for enthusiastic people who want to be part of a great team.
What You Will Do
- Assist in scheduling and coordinating production items to several departments, enter dates and quantities in DPS system.
- Assist in scheduling and coordinating job site deliveries and production order flow, ensuring safe and on-time pickup and delivery
- Distribute and slot tickets as required
- Provide customer service and support to customers via the phone and email, as well as will-call
- Communicate customer service needs with drivers, sales, and operations
- Update scheduling database with ticket details
Who You Are
- Solid customer service background
- Answering a high volume of calls from Drivers, Customers, and Sales Team
- Logistics or transportation experience
- 2+ years of basic computer skills, with ability to be trained on company software
- Strong communication and interpersonal skills
- Positive outgoing attitude
- Self-motivated, goal-orientated, excellent work habits
- Ability to work with others in a fast-paced, high-volume environment
- Promote and maintain a TEAM atmosphere
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world.
The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days' vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.
Expected pay for this role is between $42,300.00 to $63,500.00 per hour and is based on experience and qualifications. JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
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