Information Technology Analyst Job Rialto area,California USA,IT/Tech

**** THIS JOB POSTING WILL CLOSE AFTER THE FIRST 100 QUALFIED APPLICATIONS ARE RECEIVED*****

Under general supervision, to perform a variety of journey-level professional and technical duties in support of computer systems; to serve as a project lead in the installation of new automated technology; to install, update and maintain both hardware and software systems; to troubleshoot and resolve computer system malfunctions; to participate in developing bid specifications and other purchasing activities related to computer acquisitions;

and to perform a variety of duties relative to assigned areas of responsibility.

ESSENTIAL FUNCTION STATEMENTS

Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions

Provides user support to departmental employees operating City computer programs, peripherals, hardware, software and network systems; ensures that all equipment and applications are functioning properly by effecting changes and repairs; develops reliable and automated distribution systems to sustain system security.

Provides support to departmental information systems requirements; evaluates needs; conducts cost/benefit analyses; makes recommendations on hardware or software to meet business and operational needs; serves as a project lead in developing and implementing new technology.

Oversees the operations of departmental computer networks; troubleshoots network problems; maintains network security; maintains file servers; participates as a network administrator; contacts vendor as needed.

Provides professional assistance in purchasing and acquiring computer equipment and software; participates in the development of bid specifications.

Participates in the development and administration of automation project budgets; estimates time, materials, and equipment required for jobs assigned; requisition materials as required; implements budgetary adjustments as appropriate and necessary.

Installs computer software and hardware at assigned locations; ensures that all equipment and applications are functioning properly; performs computer backups as required.

Provides assistance in developing and implementing systems and standards for database design, backup and recovery; performs programming and systems analysis.

Prepares, maintains, and updates program and system documentation including logs, records, technical manuals and operation procedures.

Work with other positions in the department to learn the day-to-day operation of all systems.

Respond to user inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

Perform related duties and responsibilities as required.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

Three (3) years of information technology experience in the installation of new automated technology, including both hardware and software systems; maintaining, troubleshooting and resolving highly technical computer systems; and programming and analysis experience.

Training

Bachelor's Degree in Computer Science, Information Technology, Network Administration or a related field, or any combination of education and experience that provides equivalent knowledge, skills, abilities. Certification in Network Administration and Software Engineering is highly desirable.

Licenses and Certifications

Possession of a State of California driver’s license and the ability to maintain insurability under the City’s vehicle insurance program.

Knowledge of

Operations, services and activities of an information technology program.
Operational characteristics of computer systems.
Principles and practices of programming and systems analysis.
Modern and complex computer hardware and software including network servers.
Methods and techniques of computer programming in a variety of languages.
Methods and techniques of troubleshooting and diagnosing computer system and network malfunctions.
Methods and techniques of developing and…