Receptionist Global Grade 06

Key Outputs

• To respond professionally and efficiently to internal and external customer queries received through the switchboard.

• Politely and professionally receive and attend to all visitors to reception.

• Handles incoming calls and performs general administrative duties.

• May assist other administrative staff with overflow work, including data entry and internet research tasks.

• Respond to internal and external telephonic customer requests and queries.

• Warmly and professional welcome all visitors to Barloworld Equipment reception area.

• Effective self-management and performance ownership.

Qualification, Experience and Competencies

• Grade 12 (Tertiary qualification will be an advantage).

• 2 Years work experience in similar or Admin role.

• Finance or Procurement/SAP knowledge (will be an advantage).

• Sound verbal and written communication.

• Sound Microsoft office knowledge, business development skills and knowledge.

• Fluent Verbal communication in relevant business Language.

• Professional Conduct.

• Customer service orientation.

• Sound judgment, attention to detail, resilience (stress handling).

• Drive/initiative, rule orientation, assertiveness and punctuality.

• Communication, professional telephone manner and etiquette.