Accounts Receivable Adjustments

The Accounts Receivable Adjustments Specialist will process branch requests to reconcile transactions. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.

Duties include but are not limited to:

• Work with branch and customer service to resolve and correct missing/misapplied payments.
• Able to review and explain account activity.
• Able to identify account discrepancies.
• Process adjustments to owner accounts as approved by Community Association Manager.
• Receive notices from bank and enter adjustments related to NSF, Stop Payment and Closed accounts.
• Enter reimbursable charges as necessary.
• Enter balance forward for new accounts.
• Generate appropriate communications to homeowners following activity completion.
• High volume workflow management.

Refunds

Correcting misapplied payments

Waive and charge fees

Uploading Excel File

Setup ACH data

Knowledge and Skills

• Knowledge of assessing credit on receivables.
• Knowledge of accounting principles, practices, and procedures (US GAAP).

Education and Experience

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

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