Commercial Lien Specialist - JJ

COMMERCIAL LIEN SPECIALIST

Location: Richardson, TX 75081

Hours: 8am to 5pm M-F

The Lien Specialist is responsible for ensuring all requested lien releases and lien filings are timely entered into the NCS system. This position also performs administrative duties such as ordering department supplies, daily mail and any other administrative duties that may be assigned. This position can be high volume and fast paced. This position will report to the Commercial Credit Services Supervisor.

• Manage the Lien Release Mailbox and ensure it is kept up to date. Research jobs to verify payment status and complete proper lien waivers (scan, email/mail or send overnight as requested).
• Enter all preliminary and lien notice information into the NCS website for Commercial jobs as requested by the Commercial Credit Analysts.
• Submit property owner search requests to NCS for notices and for Analyst requests.
• Complete joint check acknowledgement letters and mail.
• Add contact information and email addresses into new customer accounts in Get Paid.
• Sort and distribute mail for the Credit department. Prepare outgoing mail as requested (Regular mail, certified letters, demand letters with tracking input into Get Paid).
• Call customers for updated addresses for returned mail and provide the correct information to the Customer Maintenance department.
• Order supplies for the Credit department.
  
  Audit, track, and verify customer refund checks have proper approval prior to releasing.
• Other duties as may be assigned.

• Requires a high school diploma or an equivalent combination of education and experience.
• Requires at least 1-2 years of related experience. Lien experience is highly desirable.
• Experience with AR – accounts receivable.
• Proficient in Microsoft Office and other productivity software systems. Get Paid, NCS and SAP experience are a plus.
• Understand and display proficiency in providing exceptional customer service.