Front Office Receptionist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

We are seeking a professional and friendly Front Office Receptionist to be the first point of contact for our office. This position plays a critical role in delivering excellent customer service while managing a high volume of phone calls and front-desk activity. The ideal candidate will be organized, courteous, and thrive in a fast-paced environment.

• Greet visitors and clients warmly and professionally upon arrival
• Manage a high volume of incoming phone calls and route them appropriately using clear and professional phone etiquette
• Provide exceptional customer service by answering questions, resolving concerns, and assisting visitors in person and over the phone
• Maintain the reception area to ensure it is clean, welcoming, and organized
• Schedule and confirm appointments and meetings as needed
• Handle general administrative tasks such as data entry, scanning, photocopying, and basic filing
• Support and assist the Customer Service team
• Assist with office coordination tasks to ensure smooth front office operations
• Support internal team members with administrative or clerical tasks as requested

• Proven experience in a receptionist, front desk, or customer service role
• Comfortable managing a high volume of phone traffic in a professional manner
• Strong interpersonal and communication skills, both verbal and written
• Proficiency with office equipment and basic software (e.g., Microsoft Office Suite, phone systems)
• Excellent organizational skills and attention to detail
• Dependable, punctual, and able to handle tasks independently

• High School Diploma or GED Required
• At least one year of directly related or closely related experience

• Typical office environment
• Frequent social interaction

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.