Mailroom Processor

Conduent State & Local Solutions, Inc. seeks a detail-oriented Mailroom Processor to support government client operations. In this role, you will receive, sort, and distribute incoming mail; prepare, scan, and index documents; and maintain accurate records to ensure timely processing of public assistance, child support, transportation, and payment-related correspondence. You will follow strict procedures for handling confidential information, meet daily quality and productivity goals, and collaborate with teammates in a fast-paced, client-focused environment that emphasizes integrity, innovation, and continuous improvement.

Responsibilities

• Receive, open, and sort incoming mail and packages according to established procedures.
• Prepare, scan, and index documents into digital systems with high accuracy.
• Verify data quality and resolve basic discrepancies or incomplete information.
• Route physical and electronic documents to appropriate teams and workflows.
• Maintain organized mailroom work spaces, logs, and tracking records.
• Follow standardized procedures and security protocols for sensitive information.
• Meet daily productivity and quality targets in a fast-paced environment.
• Collaborate with team members and supervisors to improve processes and resolve issues.
• Operate mailroom and scanning equipment safely and report maintenance needs.
• Support special projects and peak-volume periods as assigned.

Required Skills

• Mail handling and sorting
• Document scanning
• Data entry
• Records management
• Quality control and accuracy checking
• Basic computer skills (Windows, email, office tools)
• Use of mailroom equipment (scanners, postage meters)
• Time management and prioritization
• Following standard operating procedures (SOPs)
• Confidential information handling