Police Records Technicial; Investigations

Salary: $43,680.00-$50,232.00

Under direct supervision, Police Records Technician assists citizens, employees, and other external agencies by responding to questions, processing requests, and researching, gathering records and the preparation of specialized statistical reports. Work any shift, holiday and/or weekend, as required by supervision. Work alone when necessary. Perform other related duties as required.

• Comprehend and comply with federal, state, and local laws relating to records retention and dissemination.
• Adhere to the Department’s records retention and dissemination policies and procedures.
• Prepare and analyze daily, weekly, and monthly statistical reports.
• Review coding of records prior to final production of statistical reports.
• Review and accurately process all handwritten and electronic reports, supplements, statements, and any other documentation, according to established procedures.
• Maintain accurate knowledge of the jurisdiction and city limits of Richardson.
• Research case dispositions with Dallas and Collin counties, online and by telephone. Proficiently navigate county computer systems to determine case dispositions.
• Process Orders of Nondisclosure.
• Communicate courteously, effectively, and clearly, in English, verbally and in writing.
• Maintain confidentiality of information. Be exposed to graphic information.
• Prepare adhoc reports.
• Simultaneously input, retrieve, and maintain information, read from a computer screen, or printout, and operate a keyboard.

• High school diploma or G.E.D. required.
• Texas Driver’s License, Class C or above, required.
• Two years of recent work experience preferred, with skills in data entry, typing, filing, indexing, and public contact in person and by telephone.
• Must be able to accurately make mathematical calculations, and record numbers in numerical order.
• Good decision-making skills required.
• Must comprehend and follow oral and written directives.
• Must be proficient in performing data entry, with accuracy and speed.
• Must be able to perform under stress when confronted with high priority situations and distractions.
• Must be able to perform a variety of tasks, often changing quickly from one task to another without the loss of efficiency and composure.