Business Development Supervisor

Join WCCTV as our Business Development Supervisor responsible for leading a team, performing lead generation, and business development activities with new and existing customers in support of the Company’s sales and revenue targets.

Salary: up to $60,000/yr base + up to $40,000/yr bonus

Employment Type:

Full time

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

Wireless CCTV LLC prides itself on developing innovative, customer-focused products and providing world‑class customer support services. The Company's range of video surveillance solutions includes:
Rapid deployment pole cameras

WCCTV is looking for a qualified Business Development Supervisor responsible for leading a team of Business Development Executives (BDRs) by driving team performance, providing coaching and development of staff and ensuring consistent generation of qualified customer sales opportunities and project‑based meetings for the Field Sales organization. Key responsibilities for the position include:

• Supervises the day‑to‑day activities of a team of Business Development Executives (BDE) and Sales Development Representatives (SDR) ensuring the Business Development team meets daily and monthly performance KPIs.
• Provides daily assistance and support to assigned staff to include monitoring and reviewing of calls and coaching employees to improve quality of calls and skills growth.
• Conducts regular team meetings and weekly 1:1 reviews with assigned staff with a focus on:
  • Understanding of current KPIs and activity towards meeting KPIs
  • Proper usage and maintenance of CRM and policy adherence
  • Continued review of client engagement techniques and dialog, utilizing things like call recordings, roll play, and actual live joint calls to improve performance.
• Develops, conducts and provides performance feedback to employees as part of the Company’s probationary and quarterly performance evaluation programs.
• Conducts portions of the Induction process of all newly hired staff and monitors application of learned skills.
• Monitors staff performance, identifies staff who are underperforming and recommends placement on a remedial or formal performance improvement plan (PIP) in conjunction with the department Manager.
• Involved in the recruitment of new business development staff within the wider business development function.

• Supports the strategic alignment with the Construction division's business goals and objectives.
• In conjunction with the Sales Enablement Manager, plans and delivers the monthly activity and targets for the department.
• Determines the alignment/partnering of business development staff to the field Sales staff as adjusts assignments as needed.
• Plans daily, weekly and monthly tasks to ensure selling time is maximized and activity and revenue targets are achieved.

• Researches and identifies potential customers using a number of sources including internet, trade journals, in‑house database, business referrals and external lead generation databases. Develops business relationships with current customers and regularly calls customers to discuss current and future sales opportunities.
• Develops and maintains a full pipeline of potential customers and projects. Plans and organizes daily work schedule to research and call on potential sales opportunities.
• Generates outbound calls in excess of 50+ per day with target customers (minimum performance requirements are subject to change at Management’s discretion). During calls identifies customers’ needs, determines decision maker and presents how WCCTV’s products and services can support the customers’ needs.
• Schedules qualified “Direct” customer meetings with the appropriate contacts in target businesses and organizations for the Field Sales team.
• Meets minimum weekly and/or monthly KPIs established for the position as it relates to call activity and booking…