Senior Collections & Accounts Receivable Specialist

Senior Collections & Accounts Receivable Specialist

Applied Concepts, Inc. – Richardson, Texas

We're looking for a Senior Collections & Accounts Receivable Specialist who's confident, sharp, and not afraid to pick up the phone - whether it's calling customers, law enforcement agencies, or government departments. This isn't a role for someone who waits around for answers or avoids confrontation. It's for someone who takes charge, solves problems, and follows through until the job is done.

If you're confident on the phone, steady under pressure, and committed to maintaining professionalism even in difficult situations, we want you on our team.

The compensation for this position is a combination of hourly wage, medical, dental, and life insurance benefits along with a generous amount of paid time off. This position starts at $28 per hour, equivalent to approximately $58,240 per year.

• Competitive compensation and benefits
• Rewards and recognition programs
• Convenient office location
• Flexible vacation policy
• Excellent work/life balance
• Great culture and collaborative environment

• Lead all aspects of collections, including commercial, government, and law enforcement accounts.
• Tackle overdue accounts head-on, resolving issues with persistence, professionalism, and purpose.
• Process invoices, post cash and wire payments, and manage leases and rentals accurately.
• Partner with Sales to ensure every order is correct - monitoring details like sales tax, billing contacts, and documentation.
• Proactively chase down missing or incorrect information rather than waiting for replies.
• Maintain exceptional accuracy while managing multiple priorities and tight deadlines.
• Support team efforts with a positive attitude and strong follow-through.
• Step in as backup for others in Accounting when needed.

• 3–5 years of experience in collections and accounts receivable (commercial, government, and/or law enforcement experience highly preferred).
• Proven record of taking initiative and owning tasks from start to finish.
• Excellent communication skills, both verbal and written.
• Detail-oriented and highly organized with the ability to multitask effectively.
• Collaborative and dependable team player with strong professional integrity.
• Confident phone presence with excellent verbal and written communication skills.
• Experience using Microsoft Word and Excel with solid overall computer proficiency.
• Sharp attention to detail, accurate data handling, and strong organizational skills.
• Ability to thrive under pressure and manage multiple competing tasks.
• Must be able to work onsite at our Richardson, TX, headquarters Monday through Friday.

You have grit, professionalism, and a strong sense of accountability. You don't shy away from tough calls - you make them. You know how to be firm without being rude, and you believe that respectful persistence gets results. You take pride in doing things right and seeing them through to completion.