Dispatch Associate

Job Description
Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential-but often overlooked-sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up-all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it-without the headache.

But we're not just about convenience-we're about impact. By streamlining logistics and digitizing the supply chain, we're helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving-efficiently, affordably, and responsibly.

Let's build better, together.

Requirements
Qualifications

Required

• Recent college graduate or early-career professional excited to start a career in operations or logistics
• Strong organizational skills and the ability to manage multiple tasks at once
• Clear, confident phone communication and professionalism with customers and vendors
• High attention to detail and strong follow-through
• Ability to stay calm and solve problems quickly in a fast-paced environment
• Willingness to work hard, take ownership, and grow in a high-performance startup environment

Preferred (but not required)

• Internship or part-time experience in operations, logistics, customer service, or hospitality
• Interest in construction, logistics, or infrastructure industries
• Experience using spreadsheets, CRM systems, or dispatch software

PLEASE NOTE:
This role will be a hybrid role, with a requirement to commute to Downstream's headquarters in Richardson, TX.