AWM, Product Management, Associate - Richardson

Job Description

Who We Are

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor‑led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct‑to‑consumer business provides digital solutions that help customers save and invest.

Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data and design.

Marcus by Goldman Sachs is the firm’s direct‑to‑consumer business. Marcus combines the entrepreneurial spirit of a start‑up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

Who We Look For

Are you a consumer‑oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is looking for a Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision‑making across cross‑functional groups.

As a Money Movement Product Manager
, you will be responsible for the backend workflows and how money changes hands between financial institutions. You will own the transaction journey from the customer initiation to the settlement of the transaction along with balancing of the books. You will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs.

You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best‑in‑class customer experience across our web and mobile properties.

This is an opportunity to make an impact in the industry – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.

How You Will Fulfill Your Potential

• Lead cross‑functional teams to define and design differentiated products and experiences across the customer cycle.
• Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences.
• Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development.
• Research industry trends and features to develop and pitch recommendations for the product roadmap.
• Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers.
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience.
• Interface with our customers to build delightful experiences.
• Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world‑class customer experience.

Basic Qualifications

• 2-3 years of product management experience in a fast‑paced, agile product development environment.
• Experience working with payments, money movement such as ACH, Wire transfers, internal transfers and checks.
• Experience leading cross functional teams and managing/launching successful products.
• Experienced in translating application program interface (API) spec documents into technical feature requirements.
• Proficient in Excel, PowerPoint, JIRA and Confluence.

Preferred Qualifications

• Technical knowledge (including HTML/CSS/JS/SQL).
• Experience in technical product management.
• Knowledge in the payments space (card…