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Head of AI-Driven & Support Automation
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-07-05
Listing for:
Cisco Systems, Inc.
Full Time
position Listed on 2026-07-05
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Cisco Systems, Inc. is seeking a visionary Knowledge Management Manager to lead its KCS Center of Excellence in Richardson, Texas. This crucial role bridges executive strategy and tactical execution, focusing on AI-driven support and operational excellence.
The ideal candidate will have over 8 years of experience in Knowledge Management and Customer Support Operations, possess deep KCS expertise, and demonstrate exceptional leadership and strategic thinking abilities.
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