SAP P2S Production Support Analyst; Hybrid

SAP P2S Production Support Analyst

Hybrid position located at Collins’ major facility in Charlotte, NC. U.S. citizenship is required.

This position is hybrid-based and located at one of Collins’ major facilities. Ratio of time working onsite will be determined in partnership with your leader.

• Collaborate with stakeholders across procurement, supply chain, and manufacturing to gather, interpret, and refine functional and technical requirements.
• Translate business needs into robust SAP solution designs, functional specifications, and configuration documents leveraging SAP best practices and emerging industry trends. Contribute as both a Business Analyst and Technical Lead on large programs.
• Lead small‑to‑medium initiatives, serving simultaneously as Project Manager, Business Analyst, and Technical Lead.
• Own or support the full testing lifecycle: developing test strategies, managing test data, creating test scripts, executing tests, resolving defects, and driving user acceptance testing (UAT).
• Develop and deliver end‑user documentation, job aids, and training materials to support project implementations and organizational change management.
• Coordinate effectively with technical teams across onshore and offshore resources to ensure integrated, high‑quality deliverables.
• Provide Level 3 production support for complex incidents, system defects, and enhancement requests.
• Analyze new work requests and provide accurate effort estimates, timelines, dependencies, and resource needs.
• Apply Lean principles and structured problem‑solving methodologies to identify process improvements, resolve issues, and design efficient solutions.
• Demonstrate deep skill in business analysis best practices, SAP configuration, and solution architecture across P2S process areas.
• Communicate clearly and effectively with stakeholders at all levels, bridging the gap between business processes and technical capabilities.
• Maintain a continuous improvement mindset while working in a dynamic, fast‑paced environment with multiple priorities.

• University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
• Must be a U.S. Citizen.
• Ability to travel approximately 25–50%
• Experience with SAP.

• Strong functional knowledge of SAP Plan‑to‑Sustain (P2S) processes in S/4
  
  HANA, including Production Planning (PP), Manufacturing Execution, Materials Requirements Planning (MRP), Plant Maintenance / Enterprise Asset Management (EAM), Quality Management, and Aftermarket/MRO operations.
• Hands‑on experience with SAP S/4
  
  HANA capabilities such as Master Data (BOMs, Routings, Work Centers), MRP Live, PP/DS, Shop Floor Control, Maintenance Orders, Technical Objects (Equipment and Functional Locations), Notifications, and integration with QM and Warehouse Management.
• Experience supporting or migrating legacy systems to SAP S/4
  
  HANA in discrete manufacturing, MRO, or sustainment environments.
• Professional certifications strongly preferred, such as: APICS (CPIM, CSCP), ISM (CPSM, C.P.M.), IIBA (CBAP, CCBA), SAP Certified Associate – S/4
  
  HANA Production Planning & Manufacturing (C_TS422), S/4
  
  HANA Asset Management, or S/4
  
  HANA Quality Management – Other equivalent industry credentials.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child, and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

This role is a U.S.

-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.